Payment Policy

At Style Clave, we aim to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the methods we accept, the process for making payments, and other important information related to payments for your purchases on our website.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure you can shop with ease. These include:

  • Credit and Debit Cards:

  • Visa
  • MasterCard
  • American Express
  • JCB
  •  Maestro
  • Diners Club

2. Payment Security

We prioritize your security. All payments are securely processed through trusted payment gateways, such as Shopify Payments , which use the latest encryption technologies to ensure that your personal and financial information is always protected.

  • SSL Encryption:
    Our website uses SSL (Secure Socket Layer) encryption to ensure that all personal information, including payment details, are transmitted securely. Look for the padlock icon in your browser’s address bar to ensure the connection is secure.

  • PCI DSS Compliance:
    Our payment system is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), which ensures that all your payment transactions are handled securely.

3. Payment Authorization

When you place an order on our website, we will authorize your payment at the time of checkout. However, we do not charge your card until the order has been processed and is ready to be shipped. If we are unable to process the payment for any reason, we will notify you promptly.

4. Currency

All transactions on our website are processed in British Pounds (GBP). The prices displayed on the website are in GBP, and this will be the currency used for your payment.

5. Order Confirmation and Payment Receipt

Once your payment has been successfully processed, you will receive an Order Confirmation email with the details of your purchase. This email will serve as your receipt, and you can use it for future reference, returns, or exchanges.

6. Failed or Declined Payments

If your payment is declined or fails, you will be notified, and we will ask you to re-enter your payment details. In some cases, you may need to contact your bank or payment provider to resolve the issue.

If you experience repeated payment issues, please contact our customer service team at Support@styleclave.com, and we will assist you in resolving the matter.

7. Taxes and Duties

All prices on Style Clave include VAT (Value Added Tax) for customers in the United Kingdom. There are no additional taxes or duties unless stated otherwise at the time of purchase. If you’re located outside of the United Kingdom, please note that we do not currently ship internationally.

8. Refunds and Adjustments

In the event of a return or cancellation, any refund will be processed using the original payment method. Refunds may take up to 5-7 business days to reflect in your account, depending on the payment method and bank processing times.

9. Contact Us

If you have any questions regarding payments, billing, or anything else related to your order, our customer service team is happy to help. Please feel free to contact us via:

  • Email: Support@styleclave.com
  • Phone: +44 7822 031686
  • Business Hours: Monday - Friday, 09:00 am - 05:00 pm
  • Address: 14 Stukeley Street, London, WC2B 5LQ, United Kingdom

Thank you for choosing Style Clave! We strive to offer you a simple and secure payment process for all your shopping needs.